Guest Guidelines

Essential information and best practices for creating exceptional experiences.

Before Your Experience

  • Review experience details carefully before booking
  • Share special needs or requests with your host early
  • Arrive on time and fully prepared for the activity

During Your Experience

  • Follow safety instructions and host guidance
  • Respect local customs, cultures, and traditions
  • Be considerate to hosts, facilitators, and guests

Booking and Payment

  • Book experiences that match your abilities
  • Review cancellation and refund policies beforehand
  • Use Tourlity’s secure payment system for bookings

Feedback and Reviews

  • Leave honest reviews based on your experience
  • Share helpful feedback to improve tours
  • Report safety issues or concerns quickly